We are committed to delivering your carefully curated wardrobe essentials with efficiency and care. Every order is processed in our fulfillment center within 1-2 business days after payment confirmation. Whether you've selected timeless staples or statement pieces, each item undergoes quality checks before being securely packaged. Our logistics partners ensure your shipment arrives in pristine condition, ready to elevate your everyday style.

Processing typically requires 1-2 business days, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity. Domestic deliveries generally reach customers within 5-8 business days, while international shipments may take 10-20 business days depending on customs clearance. Seasonal demand fluctuations may occasionally extend these estimates, but we proactively monitor all orders to minimize delays.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+

These rates apply to most destinations within our service network. Bulk or oversized shipments may incur additional charges, which will be clearly displayed during checkout.

Currently serving customers across North America, the European Union, and select Asian markets. We cannot ship to embargoed countries or regions with trade restrictions. Some remote locations may require extended delivery times or alternative shipping methods. During checkout, our system automatically verifies address eligibility and provides real-time updates if service limitations apply to your area.

Within 24 hours of shipment dispatch, you'll receive a confirmation email containing your unique tracking number and carrier details. This allows real-time monitoring through our partners' logistics portals. For convenience, tracking updates are also accessible via your account dashboard. Should your tracking information not update within 5 business days of shipment notification, please contact our support team for assistance.

While we meticulously plan every shipment, unforeseen circumstances like weather events or customs inspections may cause delays. If your package exceeds the estimated delivery window by more than 5 business days, please contact our customer experience team at [email protected] with your order number. For lost shipments, we initiate trace procedures with carriers and will either resend your items or process a refund once the investigation concludes (typically 7-10 business days).

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and are not included in your order total or shipping costs. We declare all shipments at actual purchase value and cannot mark items as "gifts" to avoid fees. For accurate estimates, we recommend consulting your national customs website before placing orders, as duty rates vary significantly between jurisdictions.